Frequently Asked Questions

Please see prices on our bookings page. We operate peak and off-peak pricing depending on local school term-time dates.

We strongly recommend pre-booking to guarantee your spot, although you may also turn up and pay if space allows. Numbers are strictly limited for each session.

It is very unlikely. Doors open 10 minutes before and there may be a short queue to get in through reception as we process you in, but this should only take a few moments.

Please turn up 10 minutes before the start time of your session so we can book you in and get the show started promptly.

Yes, all of our staff are allergen awareness trained and we cater for all allergies. If you have an allergy please let us know and we can accommodate you in various ways. Our menu has an allergen key for gluten and dairy as well as vegan and vegetarian options.

Yes we do! You can purchase them on our website. Gift vouchers can be used on entry and food and drink so are a great gift option!

Yes of course, you can see our online version by selecting Food on the website menu. A copy of the menu is also attached to your booking confirmation.

Food is served daily throughout every session.

Yes! All of our food and drinks can be packaged to takeaway. We highly recommend our Yarde Farm ice creams, available in lots of flavours.

Yes, we offer parties for up to 16 children during our public sessions, and also a private hire option. Please read more on our parties page.

Yes! Please see our parties page, or contact us on hello@littletownadventures.com for any other exclusive hire requests.

No, due to the location on the sea front we do not have our own parking. You can park at the NCP Carlton Street car park or along the sea front on Marine Parade. Please note that on busy days, parking can be limited and we advise you to arrive in plenty of time to find a space.

Yes, and we would recommend using public transport wherever possible. The Weston-super-Mare train station has good links with a wide range of places in the South West and has a direct train to London. It is only a short walk from the station to Little Town. There are also good bus links into the town that stop on the opposite side of the road from Little Town.

Yes, and it’s really good! Escape the heat for 2 hours as you enjoy one of our shows!

Yes, we have card machines at all pay points that accept most major credit cards including American Express and also accept contactless payments such as Apple Pay.

Yes, each of our toilets has baby changing tables.

Yes, we are a breastfeeding friendly centre and if you would like more privacy, there is a bed in the accessible toilet that you may use.

Yes and we even have our White Sock Test to prove it! We employ cleaners who clean the centre every day, including a rigorous cleaning regime for the play structures. You will also see our general staff cleaning tables, sweeping and mopping in general areas. We have a large scrubber-dryer machine that cleans and disinfects the floors on a regular basis. We also use a process called fogging, which is used in a lot of hospitals to disinfect large open areas. The fogging equipment emits a fine mist of chemicals that disinfect every area they come into contact with, getting into every nook and cranny. The chemicals change structure when drying to become water and evaporating into oxygen so although they are very effective at disinfecting bugs, when dry they are completely harmless. This makes them 100% eco-friendly and child safe.

We have a child protection policy in place that ensures certain controls such as maglock-controlled or alarmed entry/exit points are in operation or that adults may not enter the premises without a child. Please do not be offended if you arrive on your own to meet family who are already in the centre and we ask you to get them to come out and meet you. Our structure design complies with the official standards and is regularly inspected to make sure it is structurally sound and compliant. Our staff also carry out daily checks on the structure to ensure it is safe for use. We have at least one member of staff that is trained in first aid during off-peak periods and two members of staff during peak days. We have staff trained in both paediatric and general first aid. All of our staff are DBS checked.

We allow pictures to be taken in the centre as long as you do not photograph other children in your picture.

All of our sessions are SEND friendly, and we have extra provisions available at our cafe for those who need it (ear defenders/fidget toys etc).

We are an accessible to all centre and have a large downstairs toilet facility. Our café is downstairs, making it accessible to all who wish to order food and beverages. We can also normally make chill out space available for any children that experience sensory overload. Just ask a member of staff who will be able to help. Our SEND sessions have reduced capacity and no live shows to reduce the amount of noise.